BEST MOVE VAN LINE MOVING SPECIALESTS LLC Privacy Policy
Effective Date: April 29, 2025
1. Introduction
Welcome to BEST MOVE VAN LINE MOVING SPECIALESTS LLC (“Best Move,” “we,” “us,” or “our“). We operate the website https://bestmovevanline.com (the “Website“) and provide household moving services (the “Services“).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website, interact with us, or use our Services.
By accessing or using our Website and Services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Website or Services.
2. Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, postal address, email address, telephone number, move details (origin and destination addresses).
- Internet or Network Activity: IP address, browser type, operating system, pages visited, time spent on pages (Usage Data).
- Commercial Information: Service inquiries, service bookings, payment information.
- Geolocation Data: Approximate location derived from IP address.
- Communications: Email, SMS messages, and call records when you contact us.
3. How We Collect Your Personal Information
We collect personal information in several ways:
- Directly from You: When you complete online forms, request quotes, schedule services, sign up for SMS communications, or contact us.
- Automatically: Through cookies, tracking technologies, and Website analytics tools.
- Third-Party Integrations: In some cases, through trusted service providers, subject to contractual safeguards.
4. How We Use Your Personal Information
We use your information for the following purposes:
- To provide and manage our Services (quotes, scheduling, moving services).
- To communicate with you regarding your service requests.
- To send marketing communications, special offers, or service updates (only with your consent).
- To respond to inquiries and customer support requests.
- To improve our Website, services, and user experience.
- To ensure the security of our systems and protect against fraud.
- To comply with legal obligations.
5. How and Why We Share Personal Information with Third Parties
We do not sell or share your personal information with third parties for marketing purposes.
We may share your information under the following circumstances:
- Service Providers: Trusted vendors who assist us in operating our Website, conducting business, or serving our customers (e.g., website hosting, payment processing, customer support). These providers are contractually required to protect your data.
- Legal Requirements: If required by law, regulation, subpoena, or court order.
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets.
- With Your Consent: When you provide explicit permission.
6. SMS Consent and Communications Policy
If you opt-in to receive SMS messages from BEST MOVE VAN LINE MOVING SPECIALESTS LLC:
- Consent: By opting in, you agree to receive text messages related to your inquiries, service updates, appointment reminders, billing communications, or promotional offers (only if separately consented).
- No Sharing: Your phone number and SMS consent information will not be sold or shared with third parties or affiliates for marketing purposes.
- Message Frequency: Frequency may vary based on service activity. Typically, you may receive up to 2 SMS messages per week.
- Fees: Standard message and data rates may apply.
- Opt-Out: Reply “STOP” to any SMS to opt out.
- Help: Reply “HELP” for assistance or contact us at https://bestmovevanline.com/contact-us.
7. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons, pixels) to:
- Operate and secure our Website.
- Improve your browsing experience.
- Perform analytics and measure site traffic.
- Support marketing activities (if applicable).
You can control cookie settings through your browser. Disabling cookies may affect the Website’s functionality.
8. Data Security
We implement industry-standard safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute security.
9. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, regulatory, or contractual obligations.
10. Your Privacy Rights
Depending on your jurisdiction (e.g., California residents under CCPA), you may have rights to:
- Request access to your personal information.
- Request deletion of your information.
- Request correction of inaccurate information.
- Opt-out of receiving marketing or promotional communications.
To exercise your rights, contact us at info@bestmovevanline.com or via our Contact Us page.
We may need to verify your identity before processing your request.
11. Children’s Privacy
Our Website and Services are intended for individuals 18 years and older. We do not knowingly collect data from minors. If we learn we have collected personal data from a child without parental consent, we will take steps to delete such information.
12. Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. We encourage you to review the policy periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
BEST MOVE VAN LINE MOVING SPECIALESTS LLC
📍 Address: 85 Wagaraw Rd., Hawthorne, NJ 07506
📞 Phone: (973) 878-4030
📧 Email: info@bestmovevanline.com
🌐 Website: https://bestmovevanline.com/contact-us
